Thank you for your interest in working at Ben's Cafe.

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FRONT OF HOUSE ROLE

CASUAL

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We are looking for that special individual who loves hospitality and has a desire to support others. 

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At Ben’s Café, we believe that good food can bring a community together. A nourishing meal, a warm beverage, and an inviting atmosphere are at the heart of so many significant moments in life.

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We aim to provide an inclusive space where all members of the community can gather and create those moments, while young people with disabilities are given opportunities to work and connect.

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If you believe you satisfy the skills and experience we are seeking then we would love to talk to you. Please drop your resume into the café or email to info@benscafe.org.au and we will be in touch if you meet our requirements.

 

Essential Criteria

• Reliable

• Attention to detail

• Ability to work as part of a team and independently

• Can do attitude with excellent customer service 

• Patience and clear communication

• Good time management skills

• Strong alignment with BMFS values

• Must be triple vaccinated against COVID-19 

 

Desirable Criteria

• At least 2 years experience working in a busy cafe

• Available to work multiple days: Monday - Sunday

• Supervisory skills

• Barista experience

• Able to cover extra shifts when offered 

• Ability to assist, support and work alongside people with a disability

• Experience in end of day and cash handling

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Click the image for a copy of the position description. 

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CAFE SUPERVISOR

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About the Role

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As Café Supervisor, you'll ensure smooth day-to-day operations while leading by example on the floor. You'll supervise staff and participants, maintain high food safety and customer service standards, and contribute to a welcoming, inclusive workplace.

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Key Responsibilities

• Supervise daily café operations and ensure excellent customer service.

• Lead, motivate, and support a diverse team of staff.

• Rostering, opening and closing procedures, daily cash handling, reconciliation of till and banking.

• Maintain high standards of food safety, hygiene, and workplace health and safety.

• Ordering of stock and supplies

•  Reading and responding to emails.

• Train and support team members in hospitality skills and workplace expectations.

• Resolve customer concerns professionally and positively.

• Foster an inclusive, respectful, and supportive workplace culture.

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About You

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You'll be someone who enjoys developing people as much as delivering great hospitality.

You'll ideally have:

• At least 2 years experience supervising in a café, restaurant, or hospitality environment.

• Strong organisational, leadership and team-building skills.

• Great time management

• Food preparation skills

• Excellent customer service and communication skills.

• Knowledge of food safety and workplace health and safety requirements.

• Food safety supervisor certificate (or willing to obtain)

• First aid certificate (or willing to obtain)

• Barista experience.

• A genuine commitment to inclusion, community, and social impact.

• Ability to assist, support and work alongside people with a disability.

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Please see position description here.

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If you wish to apply, please submit your resume and a cover letter outlining your relevant experience and why you're interested in working in a social enterprise to: hrapplications@bmfs.org.au

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